Friday, July 2, 2010

Kindle books falling to the wayside? (Macmillan vs Amazon)

So now that the whole Macmillan vs Amazon debacle seems to be over it seems there may be a few casualties of war in the whole process. Well besides the fact that customers often have to pay half again more than before. When looking into a book, Bound By Sin by Jenna Maclaine(think Period Urban Fantasy with Vampires), I've wished to read for quite some time it turns out that there actually should be a Kindle version, but there isn't one listed. Macmillan(St. Martin's Press in this instance) says they sent it and Amazon says they don't have it. I would think that would be a problem they might want to fix. That whole selling more books and making more money thing. The only problem is the book continues not to be listed with a Kindle version and neither Amazon nor St. Martin's seem to be doing anything about it.

It would also seem more than likely that several of these other titles people have been waiting for(and talking about) could be having the same problems. So I'm just giving out an FYI and suggesting that we all write both Macmillan (St. Martin's division for this book: trademarketing@stmartins.com) and Amazon (Kindle Customer Service form) telling them which book we want and the fact that we want our Kindle books now. :)

Tuesday, May 4, 2010

Canned responces

While it is understandable that a certain amount of canned responses can be important. For instance lets say, I don't know, someone decides to post it on their blog? I don't have a problem with that and wouldn't have taken the time to post. However, those that do not apply to a conversation just lowers peoples opinion of a company. For me it makes me that much more likely I will not do business with you.

That said I wanted to share a responce to an email I received when inquiring about the return of my PS3 if I sent it to Sony for repair. There are several reason why I wanted a guarantee of my unit back if it couldn't be fixed. This is a known issue and commonly fixed by simply replacing the Blu-Ray Drive. My PS3 is the 60gb model with the Emotion Engine which allows it to play PS2 games without software emulation, I know all other parts of the PS3 are in good working order, I have no heat problems, etc. Basically I know the quality of the unit I'm sending in. If they send me a refurbished one I do not know the quality of the unit I get back. There are a few other considerations as well. One such consideration is how close do they consider the same model? Could I possibly get back a 60gb that used the software emulation instead if they don't have any with the chip? Any way here is the conversation my name and the tech's name has been removed because you don't need to know them. Also each set and the whole conversation reads from bottom to top with each but the first having my question and then the tech's answer. Switched it so it reads correctly in odrer.


[Quote]
                                                                                                
Customer 05/04/2010 07:48 AM
Ineed to send my PS3 in for repair as it will no longer read disks. I have the original 60gb model with the Emotion Engine in it and whether you can repaired it or not I want my original PS3 back. I have heard that sometimes instead of sending the original back a refurbished one could be sent instead. My question is that is there any way to insure I get my original PS3 back?
Response (Tech's Name) 05/04/2010 09:52 AM
Hello MyName,

We apologize for the inconvenience regarding your system's difficulty reading media.

It seems as though your PLAYSTATION(R)3 computer entertainment system may need to be serviced. You may submit your own Exchange Order using our Self Service Exchange for quick and easy processing on the Internet. Please visit our Online Service Request page for more information. After you fill out the form, we will send you a shipping box from UPS within 5 to 10 business days. Our current turn around time for the service is 8 to 12 business days from the time we receive the system. If your system can't be repaired, it will be exchanged for the same model system. Your serviced system will have a 90 day warranty which starts the day you received it. We do not offer any extended warranties.

If you have not done so, please try the following troubleshooting steps. We have found that they have often corrected issues such as yours:

* Please be sure to try the disc(s) on another PLAYSTATION(R)3 computer entertainment system. If the disc(s) does not work on another system, then there is most likely a problem with the software, not the console.

* Please confirm that the disc is clean. We recommend using a CD wipe to clean the disc. Please remember to wipe from the center of the disc to the outside in a straight line. Avoids wiping in a circular motion as this may cause scratches on the disc.

* Try playing different CDs, DVDs, and games on the PLAYSTATION 3 console to see if the problem exists across multiple discs.

https://service1.us.playstation.com/

Regards,
Tech's Name
--------------------

Customer MyName 05/04/2010 10:11 AM
So what you are saying is I cannot guarantee the return of my original system?
;">Response (Tech's Name) 05/04/2010 11:13 AM
Hello MyName,

Thank you for writing us regarding servicing your system. If your system can't be repaired, it will be exchanged for the same model system.

Regards,
Tech's Name
--------------------

;">Customer MyName 05/04/2010 12:11 PM
Thank you. Since it is no longer under warranty I guess I'll just go through a 3rd party to insure I get my console back.
Response (Tech's Name) 05/04/2010 12:19 PM
Hello MyName,

Thank you for writing us with your kind words. Your feedback lets us know that we are on target. Again, we appreciate you taking the time to write us with your comments and really appreciate your support.

Regards,
Tech's Name
                                                                                                
[End Quote]

It really puts me off especially when the canned responces have no bearing on the conversation.  And really to say "Your feedback lets us know that we are on target." when it is more like they are not even shooting in the right direction.

Edit: Note that blogger can sometimes be difficult in trying to get it to format they way you want rather than how it wants.

Monday, May 3, 2010

Reviews (Part 2)

Originally I was going to move on to the positive things in a book that would help me decide to choose it, but I feel a little more about reviews themselves should be brought up.  While I'm sure that I am not the best at writing reviews I know what I need in order for a review to have meaning.  So here is my list of 9 review do and do nots.

1)  Never start a review with "I never do reviews, but just had to for this book".  That really doesn't add more weight to your words.  The fact you have never bothered to write a review more than likely simply means you shouldn't have written this one either.  This is different than one just being your first review instead.  We all have first, but there is a big difference between your first review and saying you had to for THIS book.  Even if I did believe you it wouldn't make a single difference in my decision.

2)  One of the worst things to say in a review is "I don't want to reveal the plot so I'm not going to talk about it".  This simply means you are not going to tell the reader anything that will help them to make a decision.  That is sort of the point of a review to give the person interested in the book enough information (without too much) so they can make an informed decision of whether they might like to purchase it or not.

3) Interject some actual meaning into what you say.  I mentioned this before, but if you take twenty paragraphs and actually say nothing then it isn't a review.  Comments like "if you like fantasy books you will like this one" or "the imagery was amazing" mean next to nothing.  The first is pure opinion and gives the reader no basis on which to help make a decision.  It is great you think because someone likes on fantasy book they will like another, but that generally isn't the case.  The problem with the second it has no substance.  What kind of imagery and how was it amazing are more important than the fact you thought it was amazing.

4) You are writing a review not auditioning to write Blurbs for the back of books.  A good review is going to consist of more than a hundred words.  Usually this will fill up quickly if you follow the previous step and actually interject some actual meaning into what you say.  Still it is quite possible to add meaning and still only come out with a Blurb.  The difference is in the amount so here I mean that you should say something and before the idea is to make what you said meaningful.  Also, paraphrasing the synopsis isn't a review it is simply lazy.

5) Using your word-a-day dictionary will not only prevent you from sounding as sophisticated as some people seem to want to appear, but also points back right the previous in that you may not actually be interjecting any meaning it to what you are saying.  It is great that you might know words like "hyperbole", "symmetry", "overwrought", "analogy", "simile", etc.  The problem is these are generic descriptors and have no depth of meaning if you don't add actual context.  How is the author's use of hyperbole meaningful?  If they simply use things like "The bodies piled around him were so high as to almost touch the ceiling" or use of simile in "His punch made me feel like I got hit with a ton of bricks" then while in context they have meaning this doesn't mean the author is the master of hyperbole and simile.  If you are going to make such a comment as the author uses hyperbole then again make your comments have meaning.  This could be something as simple as an actual line from the book showing your example.

6) In a multiple review environment you should have more to your review then the last person.  This is about quality not quantity.  If you say the exact same thing or paraphrase the last person then you are wasting your time and others.  It would be more meaningful simply to say look at this persons review instead.  That isn't to say you can't agree with them and mention some of the same points, but you should have more to your review than that.  You can mention that your review is in addition to another one if you feel what they said summed it up well.  This would then leave you room to spend time on giving more information rather than rehashing what has been said.

I found 45 reviews of a book I was interesting in reading.  One manage to tell me two things more than the synopsis and the other 44 managed to say the same thing as that one review.  The sad fact is that still not a single one of them managed to tell me anything really significant about the book.  One example of what would be nice to know is that very few books are actually only about one person so if there are significant supporting characters they should be mentioned as well as their relationship to the main character.

7) If a plot point makes you uncomfortable then mention it even if you have to be vague.  If something really put you off or if something made you give 4 stars out of 5 then it could be something someone else might not buy a book over.  You might also say if you are aware of something that might offend others even if it doesn't offend you then it would be nice to mention it.

8) A review is often about the quality of the whole not just part of it.  The meaning to this is with ebook versions sometimes done haphazardly it could have actually text problems.  I've seen tilted pages words from one sentence appearing halfway down the page, and whole pages missing.  Some feel that to give a low review for this isn't acceptable which sadly isn't the case unless you can rate them separately.  A review is everything about a work and you can mention that the quality of the overall finished product isn't up to the quality of the writing, but by not mentioning and rating accordingly you are doing a disservice to everyone.  If substandard is acceptable what is the point in doing it better?

9) Some people like spoilers and some do not so note when you put spoilers in a review.  Personally I have no problem with spoilers and there have been many books I would not have purchased if I could have found spoilers about them.  However we should understand that others might feel differently so while you can add spoilers to your review (please do) note them so others are not put off by it.

Remember while you may have your various reasons for writing a review the reason most people read them is so they can have a better understanding of something they are interested in buying.  Whether it is a book, movie, or a power tool the end results are the same so being thoughtful and informative are the most important things.  Should these 9 rules be the absolutes of review writing?  No, that isn't what I'm trying to say.  Everyone is going to have their variations on the formula to a perfect review and some of their points might be even more valid than what I listed here.  Still these hit those things that will make a review worth while to those that are looking for help making a decision on what to read rather than more wasted space one has to bypass while looking for that help.

Wednesday, April 28, 2010

Penguin Kindle Ebooks Canceled?

I wouldn't normally post new-ish information, but since as of yet I can't find anything about this. When it comes to news I tend to ask my version of the 5 W's Why, Why, Why (you get the idea). I hoped in passing this along that perhaps I might see if anyone has hear any factual information about what is happening. It seems that perhaps the price tug of war between Amazon and Publishers isn't over. Several people (I being one of them) had various Penguin ebooks on order from Amazon that have suddenly been canceled and the Kindle versions removed from the store. I'm waiting to hear back from Amazon and will pass along anything I hear. I hope anyone else that might read this would do the same if they happen to hear anything.

Comments enabled

I actually did this last night, but decide to mention that I've enabled posting comments. I decided that if someone wanted to tell me off for my opinion I would actually like to hear from them about it. Not to sound masochistic as I much prefer glowing praise, but I admit to being a pessimist so I know what kind of comments I'll get. :P

Tuesday, April 27, 2010

Things that I feel a review needs to let you know. Part 1 (the bad)

This is in continuation of the reviews post an not a part of the Talion post.  Also I would first like to say that in this overly sensitive day I hope that no one takes offense at this blog post.  We must understand that there is a difference between a preference and discrimination.  A preference is just the fact that an individual likes or dislikes something over another thing.  Some people like hot over cold, chocolate over vanilla, and broccoli over cheese.  In the context of preference, discrimination is treating someone different because of their preference.  I hope people understand that any comments made here are simply my preference and I hold nothing against others because of them if they are or were in any example listed here.  Other comments here I believe most will agree with me when I show my dislike for practices that are illegal in most places.  While writing about them can have some value that doesn't mean I wish to read about them.  I trust that people will be adult enough to know the difference between preference and not see it as discrimination or bigotry.  So on to information I would like to know about from a review before I read a book.

For example while I have no problem with alternative life styles and have had friends in the past that had such a relationship I personally don't want to read the details of it.  There a few books that handled this with simply an allusion to such a relationship for plot reasons rather than trying for what I assume was some type of shock value from others.  Attempting to create a situation that they could later claim was a means to show how open minded they can be.  There is a difference in a book that uses the relationship for a honest plot.  Such a book when written for people that do not live such a life style needs only to mention such a relationship.  When a book is written for people that do not live such a life style instead uses multiple quick descriptions is looking for shock value and I find that in poor taste.  If a book is written for such a life style then it is know for that and I can avoid it.

Another problem I had with one book was the use of lame plot devices simply to have multiple sex scenes within a book. If you have two protagonists that are unsure if they actually like each other or not, don't have them instead go sleep with someone else because they are unsure if they are being forced into loving someone (one book) or because the two can't confront their possible feelings for each other.  While someone might make such a decision I find it in poor taste to continue to keep writing scenes for erotica value in ignorance of the actual plot.  In a book where the plot is truly supported by such a notion it would at least treat the situation with a little class.  It still wouldn't be the type of book for me, but would be expected and easily avoided.  I think a lot of stories could suffer to understand they are not Hollywood and don't need a sex scene in every book and actually take the time to make an actually compelling story instead.  Some of the best, most widely loved books don't have a single sex scene and have relationships adult enough they don't feel they have to run out and sleep with someone else.  Now don't get me wrong I'm not a prude.  I've read several books that have had sex in them where it was used to show a deep physical and emotional relationship, which was still a rocky one, and yet did not feel the need have the character go sleep with someone else.

One more hitch on my list is books that use what I call SWS or Sadistic Writer Syndrome. I find SWS to be a common new disease among writers now days. This is where the writer feels they have to do horrible things to their characters in order "to show how horrible real life can be".  These are not biographies we are talking about but Fantasy, Sci-Fi, Paranormal, Urban Fantasy types of books.  While bad things are going to happen in a book taking it to sadistic levels is too much.  Yes we are talking about people that do not exist, but at what point is needless sadism ever acceptable.  The description of pain to an individual for no other reason than that pain is sadism whether it is in your imagination or not.

Finally, while you could lump this in with sadism because it really is I still wanted to give the topic its own point.  Having your characters raped or even just continually almost raped is in poor taste.  While attempting to give the reader, who may be invested in the character, some dramatic tension could be warranted the act itself is extremely distasteful.  A plot tastefully done where this happens once as a central core to such a plot can be understandable.  To simply continue to do or almost do such a thing over and over can serve no purpose.

So these are the things that I feel should really be mentioned in a review.  While I've given my views on why, others may agree that they should be mentioned but for wholly different reasons.  Also, while I give an often extreme example of some of these events in books that isn't to say that any time they are used they are not tastefully handled and in such a way that others my prefer to have them take place in a book.  However, the point of a review is to give people information that helps them make a decision on whether it would be a book they wish to read or not.  You don't have to give your opinion of such events, but as you can see for some it can be important information in their decision and it would be helpful to at least make mention of them.  Next time I'll be a little more on the positive side of those things I would like to know about in a review.

Friday, April 23, 2010

Talion: Revenant

(Added Kindle Link)

So we interrupt our previously scheduled posts (scheduled is all a matter of perspective) in favor of some news near and dear to my book loving heart (promiscuity between many books is socially acceptable right?).  One of my favorite authors Michael A. Stackpole (one as in yes I do have many and favorite as in I don't have favorites for the moment, but favorite from the fact I've enjoyed every book of theirs I've read) is releasing his book Talion: Revenant in eformat both epub and kindle (which I'll link when it is up).  This is great for me in that I take my kindle everywhere and since I have enjoyed reading Talion: Revenant multiple times it makes it easier to do so again.  You can find some good reviews (good as in well done whether for or against the book) here on amazon.  The best news however is that if all goes well with ebook sales (epub and kindle) of this book he will finally write and release the sequel Talion: Nemesis.

(note: does contain vary vague spoilers)
Talion: Revenant at first seems quite simple it is about a man by the name of Nolan who is a Talion Justice.  The Talions are the broken into various groups according to the tasks they can perform.  One such group is the Justice, an elite group of individuals that work as a sort of cross between an elite military group (Rangers/Seals/etc) and the CIA.  It is their job to administer Justice and it is up to each individual what that Justice means.  They are answerable only to their superiors and the head of the Talions.

The book starts off at the end of his current assignment, but then quickly goes back to give us a back story of both Nolan and the Talions.  The transitions between present and past are well done so I never felt lost.  A lot is revealed of Nolan's back story and his motivations for why he does what he does.  There are many likable characters which also sets up for some tragic parts within the story.  That is one thing that did make this approach of present and past much more acceptable in this story because you are given time to know the current situation so that such tragedies are a part of this persons past and make them what they.  It gives more of a meaning to such tragedies rather than the author instead throwing them at the reader for shock value.  It gave me at least the more comfortable position of looking at old wounds so to speak.  The more current of the story his is mission to prevent the death of a king he despises due to his invasion of the country Nolan lived in as a child and the death of his family at the hands of those invaders.
(done)

I have to say over all the book is extremely well done and comes off as a solid history of the character and how he stands now.  There were many little reveals that setup well for future stories both in subtle hints as well as outright prophesies.  Which brings it back to the sequel (or maybe sequels) and how much many of us that enjoyed the book really want this to do well.  Over the long hall Talion: Revenant has done well in sales, but never enough for a publisher to pick up any additional books.  Understandably the author can't just blindly spend his time on it in the hopes it will do well as he is a full time author so all his money comes from his writing.  It is a good way to measure also how many sales such a sequel may generate.  Here is to hoping that it does well and he can write the sequel.  I know that I'll be supporting this as I can.  It isn't from the blind devotion of fandom, but the actual joy of reading more about this setting and its characters.  I hope that those of you reading this might give the first book a try I think it is well worth the while.